Rayne Facey
Brooklyn,NY
Summary
Proven leader with extensive experience at Juicy Crab, adept in shift scheduling and fostering team leadership. Excelled in enhancing customer loyalty, efficiently managing cash drawers, and mentoring new hires with a positive attitude. Demonstrated adaptability by covering shifts and resolving discrepancies, significantly contributing to team success and operational excellence.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Juicy Crab
2021.05 - 2024.07
- Increased customer loyalty and retention.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Team Member
Goddess of The Sea
2020.04 - 2021.04
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted customers in selecting merchandise best suited to needs.
- Assisted with inventory counts and stocking of merchandise.
- Monitored and verified merchandise for proper prices and labels.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
High School Diploma -
Dutchtown High School
Hampton, GA06.2020
Skills
- Shift Scheduling
- Team Leadership
- Cash Drawer Reconciliation
- Policy Enforcement
- Cashier training
- POS System
- Positive Attitude
- Store Opening and Closing
- Customer Service
- Adaptability and Dependability
- Flexible Schedule
- New Hire Training
Babysitting
I watched my neighbors children ranging from ages 2-6 yrs old. I would take them to the park, do arts and crafts. Help them learn the alphabet, shapes and numbers. I would feed and bathe the children and get them ready for bed.
Timeline
Cashier Team Lead
Juicy Crab
2021.05 - 2024.07
Team Member
Goddess of The Sea
2020.04 - 2021.04
High School Diploma -
Dutchtown High School
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