Rayner Hidalgo Minaya
Tarrytown,NY
Summary
Dynamic Automotive Sales Consultant with a proven track record at tru auto, excelling in customer service and sales negotiations. Leveraging extensive product knowledge and market research skills, I consistently exceeded sales quotas and fostered lasting customer relationships, driving high referral rates and repeat business through exceptional service.
Overview
10
10
years of professional experience
Work History
Automotive Sales Consultant
tru auto
Long Island, New York
01.2020 - Current
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted customers to determine wants or needs.
- Maintained records related to sales for store management.
- Resolved customer complaints promptly and efficiently.
- Answered customer inquiries via phone, email, and chat.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
Sales Associate
white plains buick gmc
White Plains , NY
05.2017 - Current
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Provided product information, features, and benefits to customers.
- Handled customer complaints in a professional manner.
- Collaborated with service department personnel to ensure customer satisfaction.
- Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
- Greeted customers and identified their automotive needs.
- Developed relationships with customers by providing excellent customer service.
- Maintained up-to-date knowledge of new products and services offered by the dealership.
- Managed sales negotiations and financing options.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Followed up with customers to build long-term relationships and successful referrals.
Automotive Sales Consultant
legend nissan
Long Island, NY
12.2015 - 05.2017
- Assisted in developing customer financing options.
- Maintained up-to-date knowledge of new products and services offered by the dealership.
- Performed market research on competitor vehicles and pricing strategies.
- Managed sales negotiations and financing options.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Consistently exceeded quotas by pursuing and closing sales.
Education
High School Diploma -
Sleepy Hollow Hjigh School
Sleepy Hollow 06-2008
Skills
- Customer service
- Sales negotiations
- Product knowledge
- Market research
- Inventory management
- Customer relationship management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Automotive Sales Consultant
tru auto
01.2020 - Current
Sales Associate
white plains buick gmc
05.2017 - Current
Automotive Sales Consultant
legend nissan
12.2015 - 05.2017
High School Diploma -
Sleepy Hollow Hjigh School
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