Raynesha Staton
Farmville,NC
Summary
In the summer of 2024, I'm open to working in the recruiting department of a business company as a human resources employee. Knowledge of centralizing recruitment operations, improving applicant tracking, and shortening processing times. Complex problem-solver with outstanding organizational skills and a strong work ethic.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Neighborhood Walmart
12.2021 - Current
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Lead Trainer Associate
Journeys Foot Ware
08.2018 - 08.2020
- Consistently reviewed applicants, Screened candidates, Build a strong talent pipeline, Scheduled and conducted interviews to select new hires for open positions
- Actively trained and coached new hires and provided mentorship as upcoming associates transitioned into their new role
- Exceeded sales goals and performed operational procedures accurately to align with store policies
Crew Member / Cashier
Burger King
04.2018 - 08.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Bachelor of Science - Business Administration And Management
North Carolina Central University
Durham, NC12.2024
Associate of Arts - Business Administration
Pitt Community College
Winterville, NC06.2020
Skills
- Interviewing
- Recruiting
- Microsoft Suite
- Workday Proficient
- Leadership
- Team Collaboration
Additional Information
- Member of SHRM (2023-Present), Member of Honor Society (2019-Present)
- Awarded 1st place out of 35 students with the DELLXSHRM Human Resource Project with North Carolina Central University
- Lead the DELLXSHRM collaboration with DELL Technologies in the Fall 2023 Career Fair
- MLT (Managing Leadership for Tomorrow) Career Prep Program
- 11:11 Durham Community Service
- Volunteer at WG Pearson Elementary After School Program
Timeline
Customer Service Representative
Neighborhood Walmart
12.2021 - Current
Lead Trainer Associate
Journeys Foot Ware
08.2018 - 08.2020
Crew Member / Cashier
Burger King
04.2018 - 08.2018
Bachelor of Science - Business Administration And Management
North Carolina Central University
Associate of Arts - Business Administration
Pitt Community College
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