Raynita Williams

• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

• Swept hard surface floors using broom or push broom dust mop.
• Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
• Damp-mopped hard floors to clean and remove residue or spillage.
• Sanitized break area kitchen counters, tables and sinks.
• Cleaned and sanitized drinking fountains.
• Dusted surfaces, ledges, fixtures and furniture.
• Maintained the industrial production facility by appropriate cleaning and sanitizing

• Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
• Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
• Produced food and drink products adhering to company quality and quantity standards.
• Maintained clean and attractive product displays to entice customer purchases.
• Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
• Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
• Determined customer needs, assisted with selection and promptly served items to foster positive guest experience.

Measured and built heating & air conditioning coils

• Assembled components with minimal supervision, exceeding expected project milestones.
• Used established assembly instructions to complete jobs quickly, accurately and with zero errors.

• Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
• Assembled components with minimal supervision, exceeding expected project milestones.
• Boxed, labeled and transported items to support assembly operations.
• Assisted quality assurance by inspecting items and removing defective parts.
• Performed hand-finishing of final products after assembling component parts for items.