Rayvin Butler
San Antonio,TX
Summary
Dynamic and dedicated professional with extensive experience at Frost Bank, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for implementing efficiency improvements and training new staff, ensuring a reliable and organized shopping experience. Committed to maintaining high standards of professionalism.
Overview
1
1
year of professional experience
Work History
Cashier
Frost Bank
San Antonio
10.2025 - Current
- Processed customer orders efficiently at point of sale, ensuring accuracy and speed.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on register operations and customer service protocols.
- Resolved customer inquiries and complaints promptly to uphold brand reputation.
- Handled cash transactions accurately, minimizing discrepancies during shift changes.
- Monitored inventory levels and reported shortages to management for timely restocking.
- Collaborated with team members to streamline order fulfillment during peak hours.
- Implemented suggestions for improving service efficiency based on customer feedback received.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Total Wireless
San Antonio, TX
03.2025 - 06.2025
- Assisted customers in selecting wireless products to meet their needs
- Provided product demonstrations and answered customer inquiries effectively
- Processed transactions accurately using point-of-sale systems
- Maintained inventory levels and organized stock for easy access
- Resolved customer complaints promptly, ensuring satisfaction and retention
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Science - Pharmacology
Northeast Lakeview College
Universal City, TXHigh School Diploma -
Judson High School
9142 FM-78 Converse, TX 78109 United States05.2024
Timeline
Cashier
Frost Bank
10.2025 - Current
Sales Associate
Total Wireless
03.2025 - 06.2025
Associate of Science - Pharmacology
Northeast Lakeview College
High School Diploma -
Judson High School
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Time management skills
Cleaning and sanitizing
Team collaboration
Customer service excellence
Reliability and punctuality
Customer relations
Written and verbal communication
Order taking
Professionalism and courtesy