Razan Saleh
Beaverton,Oregon
Summary
An optimistic and resilient individual seeking an opportunity to apply strong communication, organization, and problem-solving skills in a professional environment. Eager to identify opportunities to improve customers' experience and expectation. Adapt well to workplace efficiency and flexibility to work requirements. Strong desire to expand business success and goals to enhance customer satisfaction while balancing customer needs and business standards.
Overview
1
1
year of professional experience
Work History
Insurance Representative
Allstate Insurance
, Oregon
10.2022 - 10.2023
- Worked with est. 20 clients' inquiries/day to explore insurance products and coverage that meet their needs promptly
- Demonstrated strong problem-solving skills by resolving complex customer concerns and requests daily
- Built strong relationships with clients and colleagues through effective collaboration, communication, and trust
- Collaborated with sales team by identifying opportunities to advance the business
- Managed client's files, recorded data and updated on the system on a daily basis
- Assisted in scheduling meetings and events to ensure efficient organization.
Education
B.S - Business Administration, Management and Leadership, Economic
Portland University State
Portland, OR06-2024
Skills
- Administrative and Office Support
- Strong Customer Services Skill
- Well Organized & Detail Oriented
- Teamwork and Collaboration
- Effective Communication and Critical Thinking
- Conflict Resolution & Problem Solving
- Time Management and Dependable
- Adaptability & Quick Learner
AWARDS
Dean's List, Portland University State, Winter and Spring 2024
LEADERSHIP & VOLUNTEER
- Tau Sigma National Honors Society Member, 2020, 2024, Prioritized academic performance as part of a national honor society for transfer students, Participated in monthly leadership activities and campus engagement efforts, Supported initiatives aimed at improving the transition and success of transfer students, Demonstrated commitment to scholarship, leadership, and service, Portland State University Chapter
- Oregon TRIO Association's Mission, Volunteer Member, 2020, 2024, Managed and assisted in clubs' activities aimed at increasing access to higher education for underrepresented students, Performed around 30 outreaches and student engagement activities, Contributed to initiatives promoting academic success and college readiness, Team worked with others to support club engagement and student focus initiatives
Timeline
Insurance Representative
Allstate Insurance
10.2022 - 10.2023
B.S - Business Administration, Management and Leadership, Economic
Portland University State