Reagan Cottongim
Summary
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Pacinos
10.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Seated patrons based on guest preferences and seating availability.
Education
High School Diploma -
Red Mountain High School
7301 East Brown Road05-2025
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Interactive communication skills
- Safe food handling
Certification
- Food Handler Certification (FHC) - State Health Departments.
Languages
English
Native or Bilingual
Timeline
Hostess
Pacinos
10.2023 - Current
High School Diploma -
Red Mountain High School
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