Reagan Guthrie
Hoffman Estates,IL
Summary
Dynamic Beauty Team Lead at Kohl's Department Store with a proven track record in coaching and mentoring, enhancing team performance, and fostering a customer-focused environment. Skilled in conflict resolution and loss prevention, I excel in creating engaging shopping experiences that drive repeat business and uphold company standards.
Overview
5
5
years of professional experience
Work History
Beauty Team Lead
Kohls Department Store
Schaumburg, IL
11.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Sales Associate
Kohls Department Store
Schaumburg, IL
08.2020 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Hoffman Estates High School
Hoffman Estates, IL05.2022
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Project management
- Loss prevention
Timeline
Beauty Team Lead
Kohls Department Store
11.2023 - Current
Sales Associate
Kohls Department Store
08.2020 - 11.2023
Hoffman Estates High School