Reagan Heater
Columbiana,OH
Summary
Esthetician with a proven track record in the hospitality and beauty industry. Excelled in enhancing customer satisfaction and sales through exceptional service and upselling techniques. Skilled in full body waxing and skin analysis, demonstrating a strong work ethic and sales expertise. Achieved significant revenue growth by mastering client retention and service excellence.
Overview
1
1
year of professional experience
Work History
Server
Sea Captains House
Myrtle Beach, SC
01.2023 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
Wax Specialist
Brazilian Wax and Spa by Claudia
Myrtle Beach, SC
10.2023 - 04.2024
- Consistently met appointment scheduling requirements, ensuring timely services for all clients.
- Stayed current with industry trends and advancements in waxing techniques, continuously improving skillset.
- Maintained clean and sanitary workspace.
- Contributed to increased salon revenue by cross-selling additional services and retail products during appointments.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Demonstrated thorough knowledge of all salon products and services.
Facial Specialist
Spa 33
Myrtle Beach, SC
07.2023 - 12.2023
- Stocked treatment rooms with proper supplies.
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Advised clients on proper home-care regimens.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm, and exceptional customer experience.
- Provided clients with knowledge of all cosmetic services being provided.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Education
Associate Degree In Nursing - Nursing
Youngstown State University
Youngstown, OHEsthetician License - Esthetics
Strand College of Hair Design
Myrtle Beach, SC02.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Client retention
- Sales expertise
- Sales Techniques
- Full body waxing
- Skin analysis & treatment
Timeline
Wax Specialist
Brazilian Wax and Spa by Claudia
10.2023 - 04.2024
Facial Specialist
Spa 33
07.2023 - 12.2023
Server
Sea Captains House
01.2023 - 07.2024
Associate Degree In Nursing - Nursing
Youngstown State University
Esthetician License - Esthetics
Strand College of Hair Design