Reagan Meisel
Lubbock
Summary
Engaging customer service professional with experience in team collaboration and time management. Proven ability to thrive in fast-paced environments while maintaining organization and focus. Strong communication and problem-solving skills developed through customer service roles and managing a photography business. Ready to contribute a positive attitude and strong work ethic to the Dutch Bros team.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Dbat Sports
Lufkin, TX
01.2025 - 08.2026
- Managed daily check-in procedures, verifying memberships and maintaining orderly reception flow.
- Greeted visitors, answered calls, and directed guests to appropriate staff or facility areas.
- Scheduled appointments, classes, and court reservations using front desk booking systems.
- Processed membership inquiries, payments, and account updates with accuracy and confidentiality.
- Resolved customer questions about programs, policies, and facility services professionally.
- Maintained clean, organized front desk area and prepared materials for peak visitor traffic.
- Communicated scheduling changes and customer concerns to coaches and management promptly.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Front Desk Receptionist
Cavender's Boot City
Lufkin, TX
03.2024 - 08.2024
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Processed room deposits and fees at front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
Education
High School Diploma -
Hudson High School
Lufkin, TXBachelor of Arts - Psychology
Texas Tech University
Lubbock, TX05.2029
Skills
- Customer service
- Cash handling
- Scheduling
- Time management
- Payment processing
- Hospitality services
- Telephone etiquette
- Verbal and written communication
- Oral and writing communication
- Listening skills
- Written communication
- Problem-solving skills
- Guest relations
Business
I own and operate my own photography business, where I work directly with clients to plan, photograph, edit, and deliver professional sessions. I specialize in senior portraits, individual portraits, and mini sessions, while also handling scheduling, client communication, marketing, contracts, pricing, and social media promotion. Running my business has strengthened my creativity, communication, organization, time-management, customer service, and problem-solving skills. I have learned how to build relationships with clients, understand their needs, create a positive experience, and manage multiple responsibilities independently.
Timeline
Front Desk Receptionist
Dbat Sports
01.2025 - 08.2026
Front Desk Receptionist
Cavender's Boot City
03.2024 - 08.2024
High School Diploma -
Hudson High School
Bachelor of Arts - Psychology
Texas Tech University