Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Get to know me!
Timeline
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Reagan Murphy

Woodstock,MD

Summary

I am a dedicated food-service professional with exceptional relationship-building and time management skills, demonstrating success in high-pressure restaurant environments. Proven track record of delivering accurate service to tables of all sizes, enhancing customer satisfaction and fostering long-term loyalty. Excellent at maintaining a positive dining experience while efficiently managing multiple tasks. Aiming to leverage strong service skills to contribute to a collaborative team.

Overview

3
3
years of professional experience

Work History

Server

IHOP
Randallstown, MD
01.2025 - Current
  • Ensured satisfaction by delivering exceptional service to customers.
  • Displayed a respectful and professional manner, prompting order placements from customers.
  • Conducted checks on customer contentment, ensured customer satisfaction, and addressed complaints immediately.
  • Ensured seamless communication of allergies or custom order requests to kitchen staff.
  • Checked meals for quality and presentation before delivery.

Cashier/Server

Foster's Grille
Haymarket, VA
05.2022 - 11.2024
  • Welcomed customers and addressed their inquiries regarding store products and services.
  • Verified customer age requirement for any alcohol purchases.
  • Provided detailed information on store operations and products to customers over the phone.
  • Handled cash and card transactions accurately via Point-of-Sale system.
  • Greeted customers promptly, and responded to any questions.
  • Used up-selling techniques to promote add-on sales.
  • Counted and balanced cashier drawers.
  • Trained new cashiers in mastering operational procedures, enhancing restaurant efficiency.

Education

High School Diploma -

Battlefield High School
Haymarket, VA
11-2023

Skills

  • Order accuracy
  • Strong work ethic
  • Cash handling
  • POS operation
  • Positive guest interactions
  • Food Safety
  • Phone Order Efficiency
  • Customer prioritization
  • Upselling techniques
  • Friendly Demeanor

Affiliations

  • In my free time, I enjoy working on art projects, spending time with my family and friends, and going out to eat!

Languages

English
Full Professional

Accomplishments

  • While working at Foster's Grille, I was promoted to a manager due to my knowledgeable capabilities in the workplace, my ability to answer any questions about the restaurant, and my efficient work ethic.

Get to know me!

  • I chose to work as a server because I personally enjoy eating out often. When I go to a restaurant, having a kind and friendly server makes all the difference in my dining experience. I always strive to be the server I wish to have while out to eat. I believe that everyone deserves respectful, adequate service, no matter what.

Timeline

Server

IHOP
01.2025 - Current

Cashier/Server

Foster's Grille
05.2022 - 11.2024

High School Diploma -

Battlefield High School
Reagan Murphy