Reagan Parlier
Troutman,NC
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Showmars and Michaels Arts and Crafts. Excelled in high-stress situations through exceptional patience, empathy, and time management skills. Demonstrated integrity in handling transactions, significantly reducing errors. Skilled in product restocking and customer assistance, consistently promoting positive shopping experiences.
Overview
2
2
years of professional experience
Work History
Cashier
Showmars
10.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Restocked and organized merchandise in front lanes.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
Michaels Arts and Crafts
11.2022 - 10.2023
- Restocked and organized merchandise in front lanes.
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
South Iredell High School
Statesville, NC12-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Product restocking
- Order packaging
Languages
English
Timeline
Cashier
Showmars
10.2023 - Current
Cashier
Michaels Arts and Crafts
11.2022 - 10.2023
High School Diploma -
South Iredell High School
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