Reagan Ryder
Canandaigua,NY
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at The LakeHouse on Canandaigua. Proven ability to engage guests and enhance their experience while managing high-pressure situations. Expertise in cash handling and team leadership, ensuring operational efficiency and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Server
The LakeHouse on Canandaigua
Canandaigua, NY
04.2025 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Assisted with menu knowledge, effectively communicating specials and recommendations to patrons.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Adapted quickly to changing priorities during peak hours, maintaining efficiency in service.
Barista Supervisor
Batch Coffee
Johnson City, NY
02.2023 - 08.2025
- Supervised daily operations, ensuring high-quality beverage preparation and customer service standards.
- Trained and mentored new baristas on espresso techniques and equipment usage.
- Managed inventory levels, ordering supplies to maintain uninterrupted service flow.
- Developed and implemented team schedules to optimize staffing efficiency during peak hours.
Hostess
Beer Tree Brew
Johnson City, NY
01.2022 - 08.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted servers with order management during peak hours for efficient service.
- Maintained cleanliness of dining area, contributing to overall guest satisfaction.
Education
Associate of Arts - Hospitality And Tourism Management
Finger Lakes Community College
Canandaigua, NYSkills
Strong work ethic
Exceptional customer service
Guest engagement
Professional appearance
Hospitality service expertise
Cash Handling
Timeline
Server
The LakeHouse on Canandaigua
04.2025 - Current
Barista Supervisor
Batch Coffee
02.2023 - 08.2025
Hostess
Beer Tree Brew
01.2022 - 08.2025
Associate of Arts - Hospitality And Tourism Management
Finger Lakes Community College