Summary
Overview
Work History
Education
Skills
Timeline
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Reagan Silvey

Burt,MI

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.

Overview

2
2
years of professional experience

Work History

Shift Manager

Scooters Coffee Shop
08.2024 - 07.2025
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Exercised composure under pressure and in escalated customer service scenarios.

Merchandise Cashier

Grocery Outlet Bargain Market
02.2024 - 05.2024
  • Handled returns and exchanges professionally, adhering to store guidelines while prioritizing customer satisfaction.
  • Assisted in annual inventory counts for accurate record keeping of merchandise stock levels within the store.
  • Balanced cash drawers accurately at the beginning and end of each shift, ensuring financial integrity.
  • Supported merchandising efforts by restocking shelves and creating visually appealing displays.
  • Helped customers complete purchases, locate items, and join reward programs.

Merchandiser

PATS Foods
11.2023 - 01.2024
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.

Education

Dayton High School
Dayton, NV

Skills

  • Workplace safety
  • Accurate money handling
  • Opening and closing procedures
  • Energetic and enthusiastic
  • Training and mentoring
  • Team development
  • Inventory control
  • Operations management

Timeline

Shift Manager

Scooters Coffee Shop
08.2024 - 07.2025

Merchandise Cashier

Grocery Outlet Bargain Market
02.2024 - 05.2024

Merchandiser

PATS Foods
11.2023 - 01.2024

Dayton High School