Reagan Wilson
Saint Jo,TX
Summary
Dynamic hospitality professional with extensive experience at Jessie’s Chisholm Chophouse, excelling in customer service and team collaboration. Proven track record in training staff to enhance service standards and improve operational efficiency. Skilled in multitasking and effective time management, ensuring a seamless dining experience for guests.
Overview
2
2
years of professional experience
Work History
Host
Red River Station
08.2023 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using digital management systems.
- Coordinated with kitchen and service staff to streamline guest service.
- Assisted in training new hosts on procedures and customer interaction.
Waitress Trainer
Jessie’s Chisholm Chophouse
03.2025 - 05.2025
- Trained new waitstaff on menu knowledge, service standards, and customer engagement techniques.
- Implemented best practices for order accuracy and efficient table turnover.
- Developed training materials to enhance onboarding process for new employees.
- Conducted regular performance evaluations to identify areas for improvement among staff.
Crew Member
Dairy Queen
09.2023 - 04.2025
- Prepared and served food items following strict safety and quality standards.
- Operated point-of-sale system to process customer transactions efficiently.
- Collaborated with team members to maintain clean and organized workstations.
- Assisted in training new crew members on operational procedures and customer service expectations.
Education
Highschool Diploma - Dental Hygiene
Saint Jo ISD
Texas City, TX05.2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Waitress Trainer
Jessie’s Chisholm Chophouse
03.2025 - 05.2025
Crew Member
Dairy Queen
09.2023 - 04.2025
Host
Red River Station
08.2023 - Current
Highschool Diploma - Dental Hygiene
Saint Jo ISD
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