Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Reanna Chisenhall

Reanna Chisenhall

Dade City,FL

Summary

Dynamic and reliable professional with a proven track record at Commandoughs Pizza, adept at enhancing customer experiences and driving sales through excellent service and suggestive selling. Skilled in inventory management and adept at quickly learning new products, I excel in high-pressure environments, ensuring guest satisfaction and loyalty through effective team training and development.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender/Bar Manager

Commandoughs Pizza
08.2018 - Current
  • Served high customer volumes during solo shifts, special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Promotional Model

SV Promotions
11.2023 - Current
  • Engaged customers with friendly demeanor and extensive product knowledge.
  • Enhanced customer experience by providing friendly, approachable, and knowledgeable interactions at promotional events.
  • Adapted quickly to new products or services in order to deliver accurate information during promotions.
  • Promoted and set up sales using communication and marketing abilities.
  • Increased brand awareness by effectively engaging with potential customers and presenting product information.

Personal Assistant

Zeke Lever
02.2018 - 05.2018
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.

Call Center Representative

Withlacoochee River Electric Cooperative
01.2016 - 04.2016
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Maintained detailed records of customer interactions, streamlining communication efforts between various departments.

Education

Bachelor of Arts - Film Production

Full Sail University
Winter Park, FL
05.2015

Skills

  • Customer Service
  • Strong multitasking
  • Highly reliable
  • Handling Difficult Customers
  • Memory retention
  • Suggestive Selling
  • Team training and development
  • Inventory
  • Quick-learning

Certification

  • Real Estate License - 02/2020-10/2023
  • 215 Health Life Annuity License - 05/2018-12/2020

Timeline

Promotional Model

SV Promotions
11.2023 - Current

Bartender/Bar Manager

Commandoughs Pizza
08.2018 - Current

Personal Assistant

Zeke Lever
02.2018 - 05.2018

Call Center Representative

Withlacoochee River Electric Cooperative
01.2016 - 04.2016

Bachelor of Arts - Film Production

Full Sail University

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Reanna Chisenhall