Summary
Overview
Work History
Education
Skills
Timeline
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Reanna Perez

Lubbock

Summary

Results-driven with expertise in processing applications and maintaining precise records. Recognized for strong attention to detail and effective client assistance. Prepared to leverage skills for improving service delivery and operational efficiency. As well as proficient skills in Microsoft and documentation ordinance.

Overview

3
3
years of professional experience

Work History

Eligibility Service Clerk

Texas Health and Human Services
Lubbock, TX
01.2025 - Current
  • Processed eligibility applications for various health and human services programs.
  • Reviewed documentation to verify applicant information and ensure compliance with regulations.
  • Assisted clients in understanding program requirements and application procedures.
  • Maintained accurate records in electronic systems for monitoring case status and follow-ups.

Commercial Teller

Prosperity Bank
Lubbock, TX
09.2023 - 12.2024
  • Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
  • Assisted customers with account inquiries, providing detailed product information and resolving issues promptly.
  • Maintained a balanced cash drawer, identifying discrepancies and implementing corrective actions as needed.
  • Collaborated with team members to streamline transaction processes, enhancing overall customer service experience.

Education

Associate of Arts - General Studies

South Plains College
Lubbock, TX
12-2021

Bachelor of Arts - Sociology

Texas Tech University
Lubbock, TX

Bachelor of Science - Human Resources Management

Western Governors University
Salt Lake City, UT
12-2026

Skills

  • Client relationship building
  • Data entry proficiency
  • Accuracy and precision
  • Trade policy
  • Microsoft office
  • De-escalation techniques
  • Public speaking

Timeline

Eligibility Service Clerk

Texas Health and Human Services
01.2025 - Current

Commercial Teller

Prosperity Bank
09.2023 - 12.2024

Associate of Arts - General Studies

South Plains College

Bachelor of Arts - Sociology

Texas Tech University

Bachelor of Science - Human Resources Management

Western Governors University

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