Rea'van Dances
Little Rock,AR
Summary
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Agent
Kemper Life Insurance
07.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Manager
McDonald's Restaurant
01.2016 - 07.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
North Little Rock High School
North Little Rock, AR06.2012
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
- Client Relations
- Policy Knowledge
- Client needs analysis
- Account Management
- Policy writing
Certification
- Licensed - Life Insurance 2022-current
- Licensed - Health insurance 2023-current
- licensed - personal Lines 2023-current
- Cosmethology - 2018-current
Timeline
Insurance Agent
Kemper Life Insurance
07.2023 - Current
Manager
McDonald's Restaurant
01.2016 - 07.2023
High School Diploma -
North Little Rock High School
- Licensed - Life Insurance 2022-current
- Licensed - Health insurance 2023-current
- licensed - personal Lines 2023-current
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