Rebeca Diaz
Dallas,TX
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Shift Lead
Trinity Broadcasting Network
Dallas, TX
02.2024 - Current
- Provided guidance and support to other team members during calls.
- Monitored employee performance and provided feedback on areas for improvement.
- Ensured the office remained tidy by regularly cleaning and restocking necessary items.
- Managed administrative duties including document filing, data entry for crisis calls, and blocked callers.
- Supervised staff during shift changes and ensured transition went smoothly.
- Reinforced rules to promote superior employee performance.
Janitor
Stratus Building Solutions of DFW
Dallas , TX
01.2023 - 01.2024
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Sweep, mop and vacuum floors of all areas.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Maintain janitorial supply inventory.
Education
Bachelor of Arts - Pastoral Ministry
Christ For The Nations Institute
Dallas, TX05-2024
High School Diploma -
Millbrook High School
Winchester, VA06-2021
Skills
- Operations Monitoring
- Staff Motivation
- Policy and Procedure Enforcement
- Staff Supervision
- Problem-Solving
- Shift checklists
- Team Leadership
- Conflict Resolution
Languages
Spanish
Native/ Bilingual
Accomplishments
- The Seal of Biliteracy: recognition of proficiency in Spanish and English by High School Graduation.
Timeline
Shift Lead
Trinity Broadcasting Network
02.2024 - Current
Janitor
Stratus Building Solutions of DFW
01.2023 - 01.2024
Bachelor of Arts - Pastoral Ministry
Christ For The Nations Institute
High School Diploma -
Millbrook High School