Rebecca Berenson
Big Bear Lake,CA
Summary
Results-driven Regional Account Manager known for high productivity and efficient task completion. Specialized in strategic sales planning, customer relationship management, and market analysis. Excel in negotiation, communication, and problem-solving to achieve goals and exceed expectations. Ready to leverage these skills to contribute positively to team success and drive revenue growth.
Overview
33
33
years of professional experience
Work History
Regional Account Manager
OptumRx/United Health Group
Los Angeles, California
11.2013 - 01.2024
- Engaged providers and patients to provide information about featured products and recommend specified education, driving sales opportunities.
- Resolved customer complaints regarding product quality, delivery timelines, or service issues.
- Identified customer needs by asking questions and advising on best solutions.
- Marketing
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Participated in trade shows, conferences, and other events to promote brand awareness in the region.
- Developed relationships with key decision makers at target accounts to gain new business opportunities.
- Conducted weekly meetings with account representatives to review performance, address issues, and develop strategies for improvement.
- Monitored competitor activities within the region to ensure competitive pricing and services were maintained.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
Actress
ABC Television/ General Hospital
Los Angeles, CA
11.2001 - 08.2013
- Memorized and delivered lines with accurate timing during live performances and recorded productions.
- Attended costume fittings and makeup sessions, collaborating with designers to achieve character look.
- Studied different acting methods and techniques to diversify and improve performances.
- Organized headshots and resumes into portfolio booklets for casting agents and directors.
- Memorized blocking movements to ensure accuracy on stage.
Head Waitress
Jerry’s Famous Deli
, CA
03.1997 - 02.2002
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Opening (morning) set up.
- Assisted in workload with/for colleagues.
- Informed customers of daily specials and signature menu items.
- Implemented new POS system and trained staff members on use.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Office Manager/Night Manager
Laff Stop/Comedy Express
Montclair, California
01.1994 - 03.1997
- Booking quarterly talent schedule .
- Ensured compliance with applicable laws regarding employment practices.
- Maintained confidential records relating to personnel matters.
- Marketing.
- Scheduling staff.
- Reservations.
- Ordering bar/beverage inventory.
- Hosting
- Responded to customer inquiries via phone or email in a professional manner.
- Administered payroll and maintained proper documentation of employee personnel.
Front Desk Manager
All Creatures Animal Hospital
Montclair, CA
01.1991 - 03.1994
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Processed employee time sheets, payroll information and other administrative documents.
- Coordinated check-out processes including verifying room charges, collecting payment and issuing receipts.
- Grief counseling.
- Specialty Diet Advisor.
- Appointment Scheduling.
- Interviewing and hiring of office staff.
Education
High School Diploma- Majoring in Music And Theater -
Los Angeles County HS For The Arts
Los Angeles, CA06-1994
Some College (No Degree) - English and Theater
Chaffey College
Rancho Cucamonga, CAStrasberg Method
The Actors Studio
Los Angeles, CASkills
- Patient/Provider Eduvation
- Revenue growth
- Delivery coordination
- Customer Service
- Team Management
- Marketing
- Inventory and Ordering
- Computer and Phones (Office Skills)
Timeline
Regional Account Manager
OptumRx/United Health Group
11.2013 - 01.2024
Actress
ABC Television/ General Hospital
11.2001 - 08.2013
Head Waitress
Jerry’s Famous Deli
03.1997 - 02.2002
Office Manager/Night Manager
Laff Stop/Comedy Express
01.1994 - 03.1997
Front Desk Manager
All Creatures Animal Hospital
01.1991 - 03.1994
High School Diploma- Majoring in Music And Theater -
Los Angeles County HS For The Arts
Some College (No Degree) - English and Theater
Chaffey College
Strasberg Method
The Actors Studio