Rebecca Bittner
Gorham,Maine
Summary
Experienced Scheduler proficient in calendar management and documentation. Driven to optimize procedures and improve productivity. Offering 10 years of administrative and customer service experience. Familiar with compliance and documentation requirements.
Overview
10
10
years of professional experience
Work History
Office Manager
Great Blue Acupuncture
01.2025 - Current
- Streamlined office operations, optimizing scheduling and patient flow for enhanced efficiency.
- Managed electronic health records system, ensuring accurate patient information and compliance with regulations.
- Implemented patient feedback mechanisms, improving service quality and client satisfaction across the practice.
- Analyzed operational workflows, identifying areas for improvement to reduce costs and enhance productivity.
Hospital Booking Scheduler
MaineHealth Electrophysiology Cardiology
02.2021 - Current
- Performs scheduling of 5-8 surgical patients daily, maintains EP CATH schedule ensuring that it is running at maximum efficiency, maintain and run data through Excel to ensure patients are accounted for, maintain weekly spreadsheets detailing procedures and equipment used, maintain hospital booking sheets for accurate patient information.
Respiratory Clinic Coordinator
Core Physicians
10.2020 - 02.2021
- Performs schedule adjustments, communicates effectively with other practices to ensure the clinic is fully staffed, maintains appropriate levels of stock, both clinical and administrative, continues to support Core Family and Internal Medicine remotely by helping other medical office coordinators with their inboxes, schedules weekly huddles to communicate new information.
Medical Office Coordinator
Core Physicians/ Core Family and Internal Medicine
02.2016 - 02.2021
- Performs scheduling of patients, obtain insurance authorizations for referral and diagnostic testing, maintain provider schedules to best keep office running smoothly, communicate daily with patients regarding expectations of care, scanning of documents into patient charts, end of day reconciliation of time-of-service fees.
Skills
- Excellent Communication Skills
- Organizational Planning
- Critical Thinker
- Medical Terminology
- Strong Work Ethic
- Teamwork and Collaboration
- Effective Multitasking
- Schedule Coordination
- Flexible
- Computer Skills
- Attention to Detail
- Data Entry
Accomplishments
- Recognized by peers and management for going above and beyond normal job functions.
- Recognized by management for effective organizational skills.
- Proficiently trained several employees.
- LEAN Certified
- Proficient in Microsoft Office
- Maintain excellent organization of paper records before scanning and filing in EMR
- EPIC superuser
- Proficient in Nextgen EMR
Timeline
Office Manager
Great Blue Acupuncture
01.2025 - Current
Hospital Booking Scheduler
MaineHealth Electrophysiology Cardiology
02.2021 - Current
Respiratory Clinic Coordinator
Core Physicians
10.2020 - 02.2021
Medical Office Coordinator
Core Physicians/ Core Family and Internal Medicine
02.2016 - 02.2021