CASSIDY SHORR
Palm Bay,USA
Summary
Hands-on professional offering a keen understanding of data confidentiality and HIPAA regulations. A recent college graduate in Medical Billing and Coding, knowledgeable in AMA and the CMS coding rules.
Reliable individual, who possesses a professional demeanor with prior high-level administrative experience, who is driven to promote operational efficiency through advanced administrative and decision-making abilities. I have strong computer skills, Excellent communication skills both written and verbal. Skills on MS office suite (Quickbooks, Excel, Power Point, outlook, and Word). As well as being an insightful and productive team member with a flexible approach to resolving daily issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
Ampere Dental Laboratory
Palm City, FL
09.2020 - 03.2021
- Supervised daily operations of the dental laboratory
- Payroll/accounts payable and receivable
- Responsible for preparing invoices and monthly statements using Quickbooks
- Managed a high-volume of customer service phone calls
- Shipping/receiving, printing shipping labels, opening packages
- In charge of ordering inventory supplies for the office
- Maintained friendly customer relationships with clients
Administrative Assistant (Temporary Assignment)
LF Staffing
Jensen Beach, FL
06.2020 - 09.2020
- Assisted the property manager of a high-rise condominium association with various tasks such as accounting for accounts payable and received
- Answering incoming calls from vendors and provided tenant administrative support as requested by the tenants for tenant and visitor relations
- Support the daily operations of property management by performing administrative tasks, organizing property viewings, and handling resident relations
- Responsible for inspecting property conditions and coordinating maintenance work
Secretary
State Attorney's Office 19th Judicial Circuit
Stuart, FL
09.2017 - 02.2019
- Multi-tasked numerous projects to meet daily deadlines
- Switchboard operation
- Data entry
- Multi-line phone systems - Answered and directed calls using the multi-line switchboard
- Organized envelopes, postage, and mail correspondence for all clients
- Organized files for court proceedings
- Entered new cases into the company database
- Received and placed telephone calls to clients and prospective clients
- Screened telephone calls and forwarded them to the appropriate departments
- Locating and pulling case files on the court calendar, preparing for assistant state attorney to take to court
Customer Service Associate
Bealls Outlet
Port St Lucie, FL
12.2016 - 09.2017
- Provided the best possible service to our customers on the selling floor resulting in repeat customers and increased sales
- Achieved teamwork work skills among other employees to maintain store goals
- Proactively sought out customers to assist across sales floor
- Enthusiastically conversed with customers about purchases needs and available products
- Escorted customers to products, answered questions about uses, and made sure all questions were answered and no additional help was needed
- Prepared for promotions by rearranging stock, adding signage, and retagging merchandise
Coordinator/Cash Office Clerk
HomeGoods
Jacksonville, FL
12.2014 - 06.2016
- Worked in various roles as sales associate/cashier, cash office and coordinator
- Responsible for retail sales, cash management, daily account reconciliation, merchandise management, inventory, and creation of product promotions
- A versatile professional experienced in project coordinating, sales, customer service, and office administration, with a proven ability to support multiple projects and facilitate analytic resolution
- Responsible for merchandising and using the proper display of merchandise on the sales floor, as well as monthly changing of the displays and display window
- Plan commercial displays, place prices and descriptive signs, change or rotate window displays, develop ideas, or plans for merchandise displays and construct or assemble displays
Education
Medical Billing and Coding -
Ashworth College
01.2024
Certified in CPR / AED / First-Aid -
National CPR Foundation
Ft. Pierce, FL04.2019
DCF State Child Care Course -
Indian River State College
Ft. Pierce, FL04.2019
High School Diploma -
St Lucie West Centennial High School
Port Saint Lucie, FL02.2019
Skills
- Accounting
- Sensitive material handling
- Routing correspondence
- Customer relations
- Excellent communication skills
- Strong organizational skills
- Time management skills
- HIPAA Compliance
- Medical software applications
- Anatomy and physiology
- Excellent interpersonal skills
- Conflict resolution skills
- Proficiency in Microsoft Office
- Proficiency in Quickbooks
- Accounts payable
- Accounts receivable
- Filing
- Data archiving
- Meticulous attention to detail
- Verifying data accuracy
- Switchboard operations
- Claims Processing
- Organizational abilities
- Data Entry
Certification
- Certified in CPR / AED / First-Aid, National CPR Foundation, 02/2019, Stuart, FL
- DCF State Child Care Course, Indian River State College, 04/2019, Ft. Pierce, FL
Phone
cell, 1-772-333-6651
References
- Hannah Newton, (954) 393-6272
- Lauren Odell, (772) 924-6824, Southeast Florida Behavioral Health Network
- Katie Krug, (772) 267-5277, States Attorneys Office (DCF Investigator)
- Tara Jayne, (772) 342-4297, Ampere Dental Lab
Timeline
Office Manager
Ampere Dental Laboratory
09.2020 - 03.2021
Administrative Assistant (Temporary Assignment)
LF Staffing
06.2020 - 09.2020
Secretary
State Attorney's Office 19th Judicial Circuit
09.2017 - 02.2019
Customer Service Associate
Bealls Outlet
12.2016 - 09.2017
Coordinator/Cash Office Clerk
HomeGoods
12.2014 - 06.2016
Medical Billing and Coding -
Ashworth College
Certified in CPR / AED / First-Aid -
National CPR Foundation
DCF State Child Care Course -
Indian River State College
High School Diploma -
St Lucie West Centennial High School
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