Rebecca Chin
Louisville,KY
Summary
Dedicated and results-oriented professional with a diverse background in restaurant management, customer service, and cashiering. Demonstrated ability in strategic planning, staff development, and financial management. Proficient in customer service operations, scheduling, and marketing strategies. Fluent in English and Chin, with elementary proficiency in Burmese.
Overview
6
6
years of professional experience
Work History
Manager
Aji Sushi And Asian Cuisine
08.2022 - 05.2023
- Orchestrated daily restaurant operations, including staff management, inventory control, and customer service, resulting in increased efficiency and customer satisfaction.
- Implemented strategic marketing initiatives to drive business growth and expand customer base.
- Developed and trained staff on best practices, resulting in improved service quality and team performance.
Waitress
Aji Sushi And Asian Cuisine
08.2021 - 08.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Customer Service Cashier
Lowes Distribution Center
01.2020 - 06.2021
- Delivered excellent customer service by assisting customers with inquiries, processing transactions, and resolving issues in a timely manner.
- Managed cash register operations and maintained accurate financial records, ensuring compliance with company policies and procedures.
Cashier
Walmart
08.2017 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Business Administration
Spalding University
Louisville, KY05.2023
High School Diploma -
Seneca High School
Louisville, KY06.2018
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Staff Training and Development
- Customer Service
- Scheduling
- Fast Learning
- Teamwork
- Basic Excel
- Software Experience: MS Office Suite
Languages
English
Full Professional
Chin
Native or Bilingual
Burmese
Limited Working
Timeline
Manager
Aji Sushi And Asian Cuisine
08.2022 - 05.2023
Waitress
Aji Sushi And Asian Cuisine
08.2021 - 08.2022
Customer Service Cashier
Lowes Distribution Center
01.2020 - 06.2021
Cashier
Walmart
08.2017 - 07.2018
Bachelor of Science - Business Administration
Spalding University
High School Diploma -
Seneca High School
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