Rebecca Cohen
Brockton,MA
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
University of Massachusetts Dartmouth
09.2023 - Current
- Greet and assist students, staff, and visitors in a professional and friendly manner.
- Manage check-ins and membership access using gym software and ID scanning systems.
- Answer phone calls, emails, and in-person inquiries regarding schedules, programs, and services.
- Maintain accurate records of attendance, reservations, and membership information.
- Process payments for memberships and merchandise.
Lifeguard/Swim Instructor
Maplewood Country Day Camp
06.2023 - 08.2025
- Teach swimming techniques and water safety skills to children aged 8–12 in a fun and engaging environment.
- Plan and lead daily swim lessons, adapting activities to skill levels and individual needs.
- Monitored pool activities to ensure safety and compliance with regulations.
- Trained junior lifeguards on safety protocols and rescue techniques, enhancing team performance.
- Developed and implemented safety drills to improve response times during emergencies.
Sales Associate
Five Below
05.2022 - 02.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to provide accurate information.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Restocked merchandise on sales floor, optimizing product displays for visibility.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Lifeguard
High Sierra Pools
05.2021 - 09.2021
- Monitored swimming areas to ensure safety of all patrons..
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
No Degree - Psychology
University of Massachusetts, Dartmouth
North Dartmouth, MA06-2027
High School Diploma -
Southeastern Regional Vocational Technical High School
South Easton06-2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Effective planning
- Multitasking and organization
- Team collaboration
Certification
- First Aid/CPR Certified
- Lifeguarding Certified
Timeline
Front Desk Receptionist
University of Massachusetts Dartmouth
09.2023 - Current
Lifeguard/Swim Instructor
Maplewood Country Day Camp
06.2023 - 08.2025
Sales Associate
Five Below
05.2022 - 02.2023
Lifeguard
High Sierra Pools
05.2021 - 09.2021
No Degree - Psychology
University of Massachusetts, Dartmouth
High School Diploma -
Southeastern Regional Vocational Technical High School
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