Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Coppola

Waterford,MI

Summary

Goal-oriented Guest Services Supervisor with 26 years of experience. Exceptionally fast learning with aptitude for maintaining big picture values through efficient day-to-day systems.

Overview

12
12
years of professional experience

Work History

Guest Services

Mezza, Middle Eastern Kitchen
01.2009 - 04.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Floral Design Specialist

Wesley Berry Flowers
04.2010 - 08.2014
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Worked effectively in fast-paced environments.

Education

High School Diploma -

Oakland Community College
Bloomfield Hills, MI
1997

Skills

  • Guest Satisfaction
  • Sales Expertise
  • Creative Merchandising
  • POS Software
  • Creative Solutions
  • Teamwork and Collaboration
  • Multi-Line Telephone Operation
  • Stamina and Endurance

Timeline

Floral Design Specialist

Wesley Berry Flowers
04.2010 - 08.2014

Guest Services

Mezza, Middle Eastern Kitchen
01.2009 - 04.2021

High School Diploma -

Oakland Community College

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Rebecca Coppola