Rylee Lambert
Grand Rapids,MI
Summary
Organized hard working individual with customer service background. Detail oriented with a focus on customer satisfaction. Seeking a part-time position to continue with classes.
Overview
2
2
years of professional experience
Work History
Guest Services
Forest Hills Foods - Spartannash
06.2021 - Current
- Preformed customer service of Carry-out, Cashier, Service Desk, and Postal work
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Processed guest payments and provided accurate change.
- Maintained up-to-date knowledge of products and services offered.
- Upsold postal services like insurance and tracking.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
Education
High School Diploma -
Forest Hills Northern High School
Grand Rapids, MI05.2023
Skills
- Serve Guests
- Guest Satisfaction
- Strategic Planning
- Quality Control
Languages
Spanish
Native or Bilingual
Timeline
Guest Services
Forest Hills Foods - Spartannash
06.2021 - Current
High School Diploma -
Forest Hills Northern High School
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