Rebecca Davis
Waxhaw,NC
Summary
Currently enrolled at North Carolina State University, working on Bachelor of Science in Elementary Education. Previously started a degree in Hospitality Management at University of Mississippi. Dedicated and driven to succeed in every opportunity. Recognized for leadership skills, creativity, adaptability, and reliability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
Chick-fil-A
Waxhaw, NC
11.2023 - 02.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction. Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Operations Manager
The Grove CLT
Charlotte, NC
10.2023 - 02.2024
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Built strong operational teams to meet process and production demands.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Ensured all work areas were kept clean and hygienic according to health regulations.
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
Media Lead
Lighthouse Family Retreat
Alpharetta, GA
05.2022 - 07.2022
- Set up photographic measurements and control equipment with precision
- Was in charge of all tasks delegated to me, including family pictures and weekly slideshows
- Made up my own photographic techniques and methods
- Cropped, manipulated, and performed color-balance for the final images
- Worked with clients to ensure that they were happy with the photos
- Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
Resident Assistant
University of Mississippi
Oxford, MS
11.2021 - 05.2022
- Provided prompt and knowledgeable emergency assistance in accordance with campus crisis protocols
- Supported each resident's goals and promoted and sustained organic leadership by maintaining positive peer-leader relationships
- Facilitated floor meetings to address concerns, review complaints, and communicate policy changes
- Assisted residents in adjusting to their new living situation and maintained positive relationships with them
- Assisted in the opening and closing of residence halls during the beginning and end of each semester, as well as during vacation periods.
Private Nanny
Local Families in Tennessee
Brownsville, TN
08.2018 - 08.2020
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Transported children to school, extracurricular activities, and appointments when needed.
- Assisting with meals, snacks, and bedtime routines for the children.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Communicated regularly with families regarding daily events and any concerns that may arise.
Education
Bachelor of Science - Elementary Education
North Carolina State University
Raleigh, NC05-2026
High School Diploma -
Haywood High School
Brownsville, TN05-2020
Some College (No Degree) - Hospitality Administration and Management
University of Mississippi
University, MSSkills
- Adaptability
- Adobe Creative Suite
- Business Administration
- Closing (Sales)
- Collaboration
- Communications
- Creativity
- Digital Content Creation
- Event Management
- Hospitality
- Leadership
- Management
- Operations
- Punctuality
- Reliability
- Safety Standards
- Teamwork
- Visual Storytelling
Certification
- CPR Certified
- ServSafe Certified
Timeline
Shift Lead
Chick-fil-A
11.2023 - 02.2024
Operations Manager
The Grove CLT
10.2023 - 02.2024
Media Lead
Lighthouse Family Retreat
05.2022 - 07.2022
Resident Assistant
University of Mississippi
11.2021 - 05.2022
Private Nanny
Local Families in Tennessee
08.2018 - 08.2020
Bachelor of Science - Elementary Education
North Carolina State University
High School Diploma -
Haywood High School
Some College (No Degree) - Hospitality Administration and Management
University of Mississippi
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