Rebecca Dean
Akron,OH
Summary
Dedicated Quality Assurance Case Reviewer with over 15 years in case management. Skilled in critical thinking, decision-making, and ensuring accuracy to align with State compliance. Committed to delivering timely, high-quality reviews to case managers.
Overview
15
15
years of professional experience
Work History
Income Maintenance Case Control Reviewer
County of Summit
Akron, OH
09.2021 - Current
- Evaluated compliance with State and Federal standards and policies.
- Reviewed cases for accuracy and completeness.
- Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.
Case Manager II
County of Summit
Akron, OH
02.2013 - 09.2021
- Completed interviews with clientele to review eligibility for agency programs that best suited them.
- Completed State reports to ensure application timeliness and accuracy to align with State and Federal guidelines.
Work Activity Assessor
Greenleaf Family Center
Akron, OH
03.2011 - 02.2013
- Conducted comprehensive assessments to evaluate client needs and develop tailored work activities within State requirements
- Monitored progress of client goals, adjusting strategies based on feedback and outcomes and assigning them to outside work experience programs best suited for them.
- Worked alongside County employees to help the clients get the appropriate benefits in a timely manner.
Education
Bachelor of Science - Child And Family Development
University of Akron
Akron12-2009
Skills
- Attention to detail
- Decision-making
- Accuracy and precision
- Adaptability and flexibility
- Critical thinking
- Work prioritization
- Clear communication
- Production deadlines
Timeline
Income Maintenance Case Control Reviewer
County of Summit
09.2021 - Current
Case Manager II
County of Summit
02.2013 - 09.2021
Work Activity Assessor
Greenleaf Family Center
03.2011 - 02.2013
Bachelor of Science - Child And Family Development
University of Akron