Rebecca Dick
Delta,OHIO
Summary
Dynamic professional with extensive experience as an Processing Coordinator Lead at Midwest Tape, excelling in confidentiality handling and project coordination. Proven ability to enhance team collaboration and streamline processes, while delivering exceptional customer service. Skilled in data entry and effective communication, fostering a positive work environment that drives results.
Overview
19
19
years of professional experience
Work History
Office Administrative Assistant
Bob Dick's Plumbing
10.2015 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintain billing and invoicing
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handle all Payroll and tax documents
Project Manager
Fillmer Innovation Group
06.2021 - 10.2021
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Processing Coordinator Lead
Midwest Tape
05.2006 - 05.2021
- Assisted clients with inquiries, resolving issues promptly and maintaining customer satisfaction.
- Boosted department morale by cultivating a positive work environment that fostered collaboration among team members.
- Managed high-volume data entry tasks, resulting in accurate and timely updates to customer records.
- Actively participated in cross-training opportunities to develop a well-rounded understanding of company operations and better support various departments.
- Collaborated with colleagues on process improvement initiatives that increased accuracy while reducing processing timeframes.
- Delivered exceptional client service through prompt response times, attention to detail, and thorough follow-up on outstanding matters.
- Streamlined communication channels between departments to facilitate information sharing and reduce bottlenecks.
- Reduced processing errors by implementing stringent quality control measures and providing staff training.
- Mentored junior team members, fostering professional development and skills growth within the department.
Education
Accounting Assistant Certificate - Accounting Assistant
Northwest State Community College
Archbold, OH12-2025
Skills
- Schedule management
- Document preparation
- Billing and invoicing
- Scheduling and calendar management
- Leadership and supervision
- Business correspondence
- Accounting support
- Meeting planning
- Expense tracking
- Multitasking and organization
- Project coordination
- Administrative support
- Computer proficiency
- Payroll and accounts payable and receivable
- Customer service
Timeline
Project Manager
Fillmer Innovation Group
06.2021 - 10.2021
Office Administrative Assistant
Bob Dick's Plumbing
10.2015 - Current
Processing Coordinator Lead
Midwest Tape
05.2006 - 05.2021
Accounting Assistant Certificate - Accounting Assistant
Northwest State Community College
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