Rebecca Fertil
Nassau,New Providence
Summary
Dedicated and adaptable professional with extensive expertise in customer service, communication, and problem-solving. Recognized for building positive relationships and resolving challenges with empathy and efficiency while delivering exceptional support in fast-paced environments. A strong work ethic and commitment to continuous improvement drive a passion for learning and growth across diverse fields. Eager to leverage skills to contribute effectively to team success and enhance overall customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate
The Sports Center
Nassau, Bahamas
01.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed efficient cash register operations.
Cashier & Food Server
TEXAS PIT BBQ
Saginaw, TX
01.2022 - 10.2024
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Provided excellent customer service by greeting customers and offering assistance.
- Processed customer orders and ensured the accuracy of their purchases.
- Operated the POS system efficiently to ensure accurate transactions.
- Communicated with back-of-house staff to correctly deliver food and beverage orders.
- Trained new employees on menu items, proper handling of food, sanitation protocols, and cashiering techniques.
Cashier & Charge Accounts Clerk
BOOKWORLD & STATIONERS
Nassau, NEW PROVIDENCE
05.2013 - 12.2021
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, and restocking when needed.
- Charge credit items to companies.
- Email statements to companies.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Assisted with training and mentoring new team members.
- Assisted customers in locating merchandise and answered questions about products.
- Answered phone calls and insured the customers were responded by the correct department.
Education
Student Pilot Certificate - Pilot/Flight Training
Delta Qualiflight Aviation Academy
Fort Worth, TXCollege Preparatory - College preparatory
Bahamas Baptist Community College
Nassau, New Providence06.2018
High School Diploma - undefined
Government High School
Nassau, New Providence06.2012
Skills
- Customer Service
- Cash Handling
- Time management skills
- Teamwork and Collaboration
- Honest and Dependable
- Excellent Communication
- Creative Thinking
- Time management abilities
- Goal oriented
Certification
Student Pilot Certificate
Timeline
Sales Associate
The Sports Center
01.2025 - Current
Cashier & Food Server
TEXAS PIT BBQ
01.2022 - 10.2024
Cashier & Charge Accounts Clerk
BOOKWORLD & STATIONERS
05.2013 - 12.2021
High School Diploma - undefined
Government High School
Student Pilot Certificate - Pilot/Flight Training
Delta Qualiflight Aviation Academy
College Preparatory - College preparatory
Bahamas Baptist Community College