Rebecca Goodwin
Cedar Falls,IA
Summary
Dedicated professional with experience in trucking and customer service. Skilled in managing multiple tasks and embracing new challenges. Creative contributor focused on team success and fostering collaboration. Strong interpersonal skills enhance one-on-one interactions with diverse individuals.
Overview
13
13
years of professional experience
Work History
Senior Carrier Representative
Warren Transportation
Waterloo, IA
01.2018 - Current
- Outsource loads to other trucking companies when our assets team doesn't have capacity to haul them & maintain our relationships with our customers.
- Maintain load board daily to make sure drivers are running on time to their pick ups or deliveries, while booking new loads throughout the day, maximizing profit, & load margin.
- Understand the dynamics of open-deck length, width, height, & weight regulations to choose the right trailer type to haul specific commodities & provide solutions.
- Help lead the team as a member with the most experience & knowledge in the industry.
Client Service Associate
Lincoln Savings Bank
Cedar Falls, IA
11.2013 - 08.2017
- Give our customers the best banking experience with great customer service.
- Listen to customers to better assist them with their financial needs.
- Help customers deposit or withdraw money from their accounts, open new accounts, balance money drawer, prepare money bag to go with armored car, etc.
Education
Associate of Arts - Graphic Communications
Hawkeye Community College
Waterloo, IA05-2012
High School Diploma -
Eagle Grove High School
Eagle Grove, IA05-2009
Skills
- Quick Learner
- Computer Proficient
- Team Player
- Conflict Resolution
- Extremely Organized
- Creative Thinker
- Strong Verbal Communication
- Time Efficient
- Load Planning
- Customer Relationship Management
Timeline
Senior Carrier Representative
Warren Transportation
01.2018 - Current
Client Service Associate
Lincoln Savings Bank
11.2013 - 08.2017
Associate of Arts - Graphic Communications
Hawkeye Community College
High School Diploma -
Eagle Grove High School