Rebecca Hagar
Broken Arrow,OK
Summary
Goal-oriented Store Leader with proven record of success in exceeding sales and customer satisfaction ratings. Manages and empowers employees to deliver exceptional service and handle high-volume workloads. Ambitious in driving revenue growth and brand awareness.
Overview
10
10
years of professional experience
Work History
Store Leader
Maurices
09.2021 - Current
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
- Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
Store Manager
Coach
07.2018 - 09.2021
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Store Leader
Maurices
06.2014 - 07.2018
Education
High School Diploma -
Chouteau High School
Chouteau, OK05.2013
Dental Assisting
Dental Careers of Tulsa
Tulsa, OK12.2015
Skills
- Customer Service
- Store Merchandising
- Team Building and Leadership
- Customer experience management
- Documentation And Reporting
- Recruiting and Hiring
- Policies and Procedures
- KPI Tracking
Languages
American Sign Language
Timeline
Store Leader
Maurices
09.2021 - Current
Store Manager
Coach
07.2018 - 09.2021
Store Leader
Maurices
06.2014 - 07.2018
High School Diploma -
Chouteau High School
Dental Assisting
Dental Careers of Tulsa
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