Rebecca Hess
Summary
Organized Medical Front Office Supervisor known for high productivity and efficient task completion. Skilled in patient scheduling, medical billing, and electronic health records management. Excel at communication, problem-solving, and leadership, ensuring smooth front office operations and positive patient experiences.
Overview
12
12
years of professional experience
Work History
Medical Front Office Supervisor
Spine Institute
Beechgrove, IN
06.1992 - 04.2002
- Supervised front office staff to enhance patient flow and maintain service quality.
- Managed appointment scheduling with electronic health record systems to optimize resource allocation.
- Coordinated insurance verification processes to reduce billing issues and delays.
Front Office Supervisor
Omni Hotels & Resorts
Indianapolis, Indiana
05.1990 - 06.1992
- Coordinated room assignments, optimizing occupancy management to maximize guest satisfaction.
- Supervised front desk operations, enhancing guest check-in processes for smoother arrivals.
- Trained and mentored team members on customer service standards, fostering a customer-focused environment.
Education
Beech Grovw High School
Beech Grove , INSkills
- Electronic health records
- Patient flow management
- Appointment scheduling
- Insurance verification
- Staff supervision
Timeline
Medical Front Office Supervisor
Spine Institute
06.1992 - 04.2002
Front Office Supervisor
Omni Hotels & Resorts
05.1990 - 06.1992
Beech Grovw High School