Rebecca Jones
Birmingham,AL
Summary
Dynamic and results-driven Esthetician and Wax Specialist, excelling in customer service and Brazilian bikini wax techniques. Recognized for enhancing client satisfaction through personalized consultations and effective problem-solving. Committed to maintaining hygiene standards while driving sales and upselling skincare products.
Talented Server bringing skills in order management, payment processing and upselling. Staying current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
17
17
years of professional experience
Work History
Wax Specialist
European Wax Center
06.2022 - 10.2024
- Provided exceptional customer service to enhance client satisfaction and retention.
- Performed wax services using European Wax Center techniques for optimal results.
- Maintained cleanliness and organization of waxing stations to ensure a safe environment.
- Assisted in inventory management, tracking product usage, and restocking supplies as needed.
Esthetician
Spa Cahaba
01.2021 - 09.2021
- Delivered personalized skincare consultations to assess client needs and recommend suitable treatments.
- Performed a variety of facials, including deep cleansing and hydrating therapies, enhancing client satisfaction.
- Maintained cleanliness and organization of treatment rooms, ensuring adherence to hygiene standards.
- Collaborated with team members to develop promotional packages that increased client engagement and retention.
- Managed inventory of skincare products, ensuring adequate supply for services while minimizing waste.
Server
Bongiorno Italian Restaurant
08.2007 - 08.2009
- Provided exceptional customer service to enhance client satisfaction and retention.
- Performed wax services using European Wax Center techniques for optimal results.
- Maintained cleanliness and organization of waxing stations to ensure a safe environment.
- Assisted in inventory management, tracking product usage, and restocking supplies as needed.
Education
High School Diploma -
Mountain Brook High School
Mountain Brook, ALEsthetics -
Aveda Institute
Birmingham, ALMassage Therapy -
Red Mountain Institute of Massage Therapy
Homewood, ALSkills
- Strong customer service
- Brazilian bikini wax trained
- Ingrown hair prevention
- Hygiene and cleanliness
- Sales and upselling
- Proper sanitation practices
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Professionalism
- Facials and makeup applications
- Hospitality service expertise
- Safe food handling
- Service prioritization
- Supply restocking
- Quality control
Timeline
Wax Specialist
European Wax Center
06.2022 - 10.2024
Esthetician
Spa Cahaba
01.2021 - 09.2021
Server
Bongiorno Italian Restaurant
08.2007 - 08.2009
High School Diploma -
Mountain Brook High School
Esthetics -
Aveda Institute
Massage Therapy -
Red Mountain Institute of Massage Therapy