Rebecca Jones
Kroger
Houston ,TX
14
years of professional experience
I have experience supervising daily operations supporting team members and making sure we have excellent customer service. in pervious roles I've helped train employees, assigned tasks, and handled customer concerns. I've also helped with opening and closing shifts. I focus on communications staying organizes and providing a safe and friendly work environment.
Work History
Cashier
8 Months- Greeting customers and providing excellent customer service experience.
- Scanning items , handling cash, credit cards , debit cards, and digital payments.
- Maintained cleanliness and organization of checkout area to promote a positive environment.
- Collaborated with team members to streamline workflow during peak hours.
- Stocking shelves and restocking front end items.
Supervisor
10 Years 4 Months- Supervised daily operations, ensuring compliance with company policies and safety standards.
- Trained and mentored team members on best practices for customer service and product handling.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Customer service ,assisting customers with questions, returns, and complaints.
- Counting money and the beginning and the end of the shift.
- Helping maintain a clean and organized checkout area.
- Calling for additional help when the lines become to long.
Education
High School Diploma
Medical Assistant - Medical
- Vital signs ( Blood Pressure, Temperature, Pulse, Oxygen level.)
- Recording patient medical history and symptoms.
- collecting lab specimens ( blood and urine.)
- cleaning and sterilizing medical equipment.
- Administering medications and injections.
- Scheduling patients appointments.
- Answering phones and greeting the patients.
- Handling billing and collecting copays.
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Timeline
Cashier
Kroger
12.2025 - CurrentRead More
Supervisor
Ralphs Grocery
06.2012 - 10.2022Read More
CBD College
Medical Assistant from Medical
Read More
San Pedro High School
High School Diploma
Read More