Rebecca Justice
Cramerton,NC
Summary
Detail-oriented and proudly offering many years experience in the medical field. I possess strong communication skills, adept at multitasking and working under pressure. Demonstrated ability to improve efficiency, contribute to patient satisfaction, and foster team collaboration.
Overview
13
13
years of professional experience
Work History
Medical Records
Carolina Urology
Gastonia
10.2023 - Current
- Maintained patient medical records in accordance with HIPAA guidelines.
- Processed incoming and outgoing requests for medical records promptly and accurately.
- Sort incoming faxes.
- Responsible for answering the office doctor's line, as well as being available to help with the appointment scheduling.
- Scan patient documents into the correct patient account, including imaging reports, pathology, labs, prescriptions, and medical release forms.
- Backup for the referral coordinator, able to make accounts and schedule new patient appointments, as well as follow-ups for existing patients, including lab visits and imaging.
- I am proficient in NextGen, Phreesia, and Outlook.
Insurance Verification Specialist
Piedmont Plastic Surgery and Dermatology
Charlotte, NC
10.2015 - 10.2023
- Analyzed and interpreted insurance coverage policies to determine patient eligibility for services.
- Contacted patients to confirm demographic information and communicate financial responsibilities.
- Identified discrepancies in patient's insurance coverage or benefits, ensuring accuracy of data entered into system.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Managed multiple tasks and priorities in a high-volume, fast-paced environment.
- Helped with check-in and check-out at the front desk.
- Scanned documents
- Able to schedule procedures, including MOHS.
- Trained to assist with certified letters for pathology results.
- Answering and returning calls.
- I was trained to cover for the previous manager and other employees during their absence.
- I helped with the daily deposit and credit card reports. Also, inputting data on the Census Document.
- I am proficient in Excel, Outlook, EMA, and Word documents.
Assistant Manager
Dollar General
Cramerton, NC
08.2011 - 10.2015
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Prepared the store for the yearly audit.
- Inventory and theft management.
- Conference calls with the regional manager to review store production and sales.
- Resolve customer complaints.
- Cashier
Education
Cosmetology Certification -
Paul Mitchell
Gastonia, NC01-2011
High School Diploma -
Forestview High School
Gastonia, NC06-2010
Skills
- Insurance verification
- Appointment / Surgery Scheduler
- Certified letters
- Referrals
- Medical Records
Timeline
Medical Records
Carolina Urology
10.2023 - Current
Insurance Verification Specialist
Piedmont Plastic Surgery and Dermatology
10.2015 - 10.2023
Assistant Manager
Dollar General
08.2011 - 10.2015
Cosmetology Certification -
Paul Mitchell
High School Diploma -
Forestview High School
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