Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Kemp

Elk Ridge,UT

Summary

Proven professional with extensive experience in customer service and cash handling, demonstrated during tenure at Five Guys Burger And Fries. Excelled in maintaining high cleanliness standards and enhancing customer satisfaction. Skilled in POS system operations and known for exceptional work ethic and integrity. Achieved significant improvements in customer experience through effective problem-solving and communication. Committed and hardworking employee with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

9
9
years of professional experience

Work History

Cashier

Five Guys Burger And Fries
04.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintain clean lobby and restocked supplies for customers
  • Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.

Dog Sitter

Kemp Dog Walking & Sitting
02.2016 - 09.2023
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Exercised animals regularly with walks and rigorous play activities.
  • Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
  • Kept accurate records of each dog''s needs, preferences, medical information, feeding schedules, and any special instructions provided by clients.
  • Assisted with grooming tasks such as brushing fur.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Prepared food and water following instructions from pet owners.
  • Communicated professionally with pet owners via phone, email, and text.

Office Cleaner

Utah Valley Obstetrics & Gynecology
03.2017 - 07.2020
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
  • Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
  • Emptied trashcans and transported waste to collection areas.
  • Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
  • Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.

Education

Associates - 4.0 GPA

Utah Valley University
Orem, UT

Diploma -

Salem Hills High School
Salem, UT

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Customer Relations
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Basic Math Competence
  • Product Knowledge
  • Refunds and exchanges
  • Complex Problem-Solving
  • POS system operations
  • POS Systems
  • Problem-Solving
  • Honest and Dependable
  • Reliable and Responsible
  • Active Listening
  • Adaptable and Flexible
  • Cooperative Attitude
  • Microsoft Office

Timeline

Cashier

Five Guys Burger And Fries
04.2024 - Current

Office Cleaner

Utah Valley Obstetrics & Gynecology
03.2017 - 07.2020

Dog Sitter

Kemp Dog Walking & Sitting
02.2016 - 09.2023

Associates - 4.0 GPA

Utah Valley University

Diploma -

Salem Hills High School

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Rebecca Kemp