Rebecca Levine
Leicester,MA
Summary
Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.
Effectively manage personnel and business operations to handle demanding business needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues.
Overview
23
23
years of professional experience
Work History
Deli Manager
Shaw's Supermarket
Leicester, MA
05.2007 - Current
- Set schedules for 14 staff by planning and designating shifts and hours.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Inventoried food products and associated materials on a daily basis. Conducted a department inventory every 4 weeks.
- Reviewed and ordered food ingredients, and supplies daily.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Directed team of 14 deli workers handling $45,000 in weekly business.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Assistant Deli Manager
Shaws Supermarkets
, MA
05.1999 - 05.2007
Education
Associates Degree - Hotel Restaurant Management
Quinsigamond Community College
Worcester, MASkills
- Production and Time Sequencing
- Food Safety and Quality
- POS Inventory System Operation
- Work Schedule Creation
- Corrective Actions
- Assignment Schedules
Additional Information
I studied 4 years at a vocational school in high school in automotive. Even throughout the years I have always loved cars and learning about them. I had worked in auto shops and a junk yard through high school. I never stopped thinking about it, but I have decided not to keep it as a hobby anymore and I want to pursue something a career I will actually enjoy.
Timeline
Deli Manager
Shaw's Supermarket
05.2007 - Current
Assistant Deli Manager
Shaws Supermarkets
05.1999 - 05.2007
Associates Degree - Hotel Restaurant Management
Quinsigamond Community College
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