Rebecca Leyva
West Covina,CA
Summary
Dynamic professional adept at quickly adapting to new environments and mastering new skills. Proven ability to effectively apply acquired knowledge to drive results and enhance productivity. Committed to continuous learning and leveraging experiences to thrive in challenging situations.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Embassy Suites
Brea
01.2024 - Current
- Ensured proper documentation of occupancy statuses and account details.
- Ensured swift resolution of customer issues with professionalism.
- Coordinated with team members to maintain efficient front desk operations.
- Facilitated guest arrival and departure processes.
- Handled incoming calls, addressing inquiries and taking messages.
- Processed and validated bookings for guests.
Phlebotomy Externship
Francisco J. Cuellar, OBGYN
Pomona, CA
01.2024 - 02.2024
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Monitored and documented vital signs such as temperature, blood pressure, pulse, and respiration rate.
- Secured necessary specimens from patients for testing processes.
- Assisted with admission process by obtaining information from new patients or their families.
- Supported non-English speaking patients with communication needs.
Barista Shift Lead
Flinderstreet Cafe
Chino
01.2023 - 10.2023
- Managed cash handling procedures, ensuring accuracy in transactions and deposits.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Ensured cleanliness of kitchen equipment and work stations.
- Provided excellent customer service and ensured all customers left satisfied.
- Trained front-of-house staff on restaurant protocols and guest service techniques to enhance customer experiences.
Education
Associate of Applied Science - Phlebotomy
US Colleges
Montclair, CA01-2024
Skills
- Hospitality service expertise
- Problem-solving skills
- Cash handling
- Conflict and issue documentation
- Medical terminology
- Certified in CPR/AED
- Fluent in Spanish
- Blood culture collection
Timeline
Front Desk Agent
Embassy Suites
01.2024 - Current
Phlebotomy Externship
Francisco J. Cuellar, OBGYN
01.2024 - 02.2024
Barista Shift Lead
Flinderstreet Cafe
01.2023 - 10.2023
Associate of Applied Science - Phlebotomy
US Colleges
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