Rebecca Luna
Las Cruces,NM
Summary
Dynamic professional with a strong background in administrative support, focused on enhancing office efficiency. Expertise in managing schedules, coordinating meetings, and executing communications with exceptional precision. Proven experience in handling extensive datasets while ensuring data accuracy and reliability through meticulous attention to detail. Proficient in database systems and data entry protocols, facilitating seamless data management alongside strong organizational and multitasking skills.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
New Mexico State University
Las Cruces, NM
10.2023 - Current
- Assisted in preparing reports and presentations, enhancing departmental productivity.
- Led initiatives to improve office organization, contributing to a more productive work environment.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Maintained inventory of office supplies and placed orders.
- Enhanced communication within office, establishing monthly newsletter summarizing key updates and achievements.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Liaised between clients and vendors and maintained effective lines of communication.
- Entered and updated large volumes of data accurately into database systems.
- Maintained meticulous records, ensuring compliance with data entry protocols.
- Collaborated with team members to streamline workflows and enhance overall efficiency.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Front Desk Receptionist/ Scheduler
Ben Archer Health Center
1990 Bruins Lane
07.2019 - 03.2023
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Preschool Teacher's Assistant
The Toy Box Preschool
2770 Missouri Ave
11.2014 - 07.2019
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Engaged and entertained children through recreational and educational activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Educated students in foundational concepts such as shapes, numbers and letters.
Waitress
Furrs Fresh Buffet
05.2012 - 05.2014
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
Early Childhood Education
Doña Ana Community College
Las Cruces, NMSkills
- Front Desk Operations
- Insurance Eligibility Verifications
- Problem-Solving Skills
- Office Support
- Documentation and recordkeeping
- Data organization
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
New Mexico State University
10.2023 - Current
Front Desk Receptionist/ Scheduler
Ben Archer Health Center
07.2019 - 03.2023
Preschool Teacher's Assistant
The Toy Box Preschool
11.2014 - 07.2019
Waitress
Furrs Fresh Buffet
05.2012 - 05.2014
Early Childhood Education
Doña Ana Community College