Rebecca Maynard
Murfreesboro,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Dispatcher
City Of Shelbyville
Shelbyville, TN
11.2023 - 02.2024
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
- Resolved customer complaints related to service issues or delays.
- Answer phones and communicate over the radio.
- Enter and clear warrants
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Updated records of driver locations, delays, and cancellations.
- Received and dispatched calls for emergency services.
Lead Teacher
The Learning Experience
Murfreesboro, TN
02.2023 - 10.2023
- Organized activities to promote physical, mental and social development of each child.
- Worked with teachers to design interactive lessons and increase student success.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
- Involved parents in student learning to increase family interaction and student support.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Researched books and supplemental materials to use with lesson plans.
- Evaluated and improved classroom environment to promote ultimate learning experiences.
- Maintained secure and disciplined classroom to provide positive learning environment.
- Communicated objectives for lessons, units and projects to students and parents.
- Served as a mentor for new teachers during their onboarding process.
- Assisted in resolving conflicts between students, families, and staff members.
- Implemented appropriate disciplinary actions when necessary while ensuring compliance with school policies and procedures.
- Created various strategies to engage students and deliver enriching educational opportunities.
- Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
- Ensured compliance with state standards by incorporating them into lesson plans.
Package Handler
Fedex Ground
Mount Juliet, TN
11.2022 - 01.2023
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Organized packages according to type, size, destination, and other specifications.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Maintained a clean work environment by removing debris from the loading dock area.
Lead Teacher
The Launch Pad
Murfreesboro, TN
08.2020 - 01.2021
- Organized activities to promote physical, mental and social development of each child.
- Worked with teachers to design interactive lessons and increase student success.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
- Involved parents in student learning to increase family interaction and student support.
- Developed and implemented strategies to improve student learning outcomes.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Researched books and supplemental materials to use with lesson plans.
- Evaluated and improved classroom environment to promote ultimate learning experiences.
- Maintained secure and disciplined classroom to provide positive learning environment.
- Communicated objectives for lessons, units and projects to students and parents.
- Served as a mentor for new teachers during their onboarding process.
- Assisted in resolving conflicts between students, families, and staff members.
- Implemented appropriate disciplinary actions when necessary while ensuring compliance with school policies and procedures.
- Created various strategies to engage students and deliver enriching educational opportunities.
- Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
Picker Packer
Amazon Factory
Murfreesboro, TN
06.2014 - 07.2014
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Used handheld scanners to key in data for packages.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Selected products and items from shelves and pallets for customer orders.
- Verified accuracy of picked items by comparing them against pick list.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Reported any damaged products to supervisor immediately upon discovery.
- Utilized RF scanners to track inventory movements throughout the facility.
Data Entry Clerk
National Pen
Shelbyville, TN
10.2013 - 12.2013
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Maintained database by entering new and updated customer and account information.
- Created spreadsheets to track data entries.
- Followed up on pending tasks until completion.
- Verified accuracy and completeness of data entry into the database system.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information entered into the system.
- Checked source documents against entered data to ensure accuracy.
- Identified and corrected data entry errors to prevent duplication across systems.
- Scanned documents into appropriate databases for storage purposes.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Contacted customers via phone or email to address data inquiries.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Correctional Officer
Cannon County Sheriff Department
Woodbury, TN
08.2004 - 08.2005
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
Accounts Payable Clerk
Black Box Network Services
Murfreesboro, TN
04.1999 - 08.2003
- Assisted with month-end closing activities as needed.
- Maintained accounts payable files and records in an organized manner.
- Processed invoices and payments in accordance with company policies and procedures.
- Entered data into accounting system to maintain accurate financial records.
- Prepared checks for payment of vendor invoices on a timely basis.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Handled high-volume invoice processing with minimal supervision.
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Managed vendor relationships through prompt communication of payment information.
- Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
- Monitored accounts receivable aging reports to ensure timely payments.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Provided support during internal and external audits as necessary.
- Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
- Prepared and updated vendor files, tax documents and insurance information.
- Ensured proper authorization for all purchases made by the organization.
Education
High School Diploma -
Oakland High School
Murfreesboro, TN05-1998
Skills
- Data Entry
- Work Order Management
- Database Management
- Schedule Management
- Dispatching Procedures
- [Software] Proficiency
- Processing Orders
- Critical Thinker
- Stress Tolerance
Timeline
Dispatcher
City Of Shelbyville
11.2023 - 02.2024
Lead Teacher
The Learning Experience
02.2023 - 10.2023
Package Handler
Fedex Ground
11.2022 - 01.2023
Lead Teacher
The Launch Pad
08.2020 - 01.2021
Picker Packer
Amazon Factory
06.2014 - 07.2014
Data Entry Clerk
National Pen
10.2013 - 12.2013
Correctional Officer
Cannon County Sheriff Department
08.2004 - 08.2005
Accounts Payable Clerk
Black Box Network Services
04.1999 - 08.2003
High School Diploma -
Oakland High School