Rebecca Moore
Tallahassee,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Owner
Capital City Locksmith
01.2012 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Sales Associate
Fastsigns
04.2015 - 04.2017
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Associate of Science - Opticianry
Hillsborough Community College
Tampa, FL09.2026
GED -
Wakulla Education Center
12.2001
Skills
- Client Service
- Hand and Machine Tools
- Standard Operating Procedures Maintenance
- POS Inventory System Operation
- Vendor Relations
- Stock Organization
- Merchandising
Timeline
Sales Associate
Fastsigns
04.2015 - 04.2017
Owner
Capital City Locksmith
01.2012 - Current
Associate of Science - Opticianry
Hillsborough Community College
GED -
Wakulla Education Center
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