Rebecca Parker
Jacksonville,FLORIDA
Summary
Dynamic Division Manager at Waffle House with a proven track record in team building and operational efficiency. Successfully managed over 140 associates, driving annual sales exceeding one million dollars. Expert in employee training and performance evaluation, fostering a motivated workforce to achieve exceptional results.
Overview
9
9
years of professional experience
Work History
Division Manager
Waffle House
Jacksonville, FL
01.2018 - Current
- Coach, train, and manage 3 district managers, 9 store managers, and 200 sales associates and grill operators.
- Managed annual gross sales exceeding ten million dollars from 2018 to 2024.
- Maintained positive relationships with external vendors to ensure timely delivery of goods and services.
- Coached, developed and motivated team to achieve revenue goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted regular employee reviews to assess job performance and identify training needs.
- Profit and Loss Management
District Manager
Waffle House
Marietta, GA
03.2016 - 12.2017
- Managed, coached, and trained three store managers along with 50 sales associates and grill operators.
- Generated gross sales exceeding two million dollars in 2017.
- Resolved customer complaints regarding sales and service.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie, TXSkills
- Team building
- Employee training
- Budget management
- Food Ordering
- Customer service
- Conflict resolution
- P&L Management
- Operations management
- Staff motivation
- Staff development
- Communication skills
- Problem solving
Timeline
Division Manager
Waffle House
01.2018 - Current
District Manager
Waffle House
03.2016 - 12.2017
High School Diploma -
Grand Prairie High School
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