Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Parker

Jacksonville,FLORIDA

Summary

Dynamic Division Manager at Waffle House with a proven track record in team building and operational efficiency. Successfully managed over 140 associates, driving annual sales exceeding one million dollars. Expert in employee training and performance evaluation, fostering a motivated workforce to achieve exceptional results.

Overview

9
9
years of professional experience

Work History

Division Manager

Waffle House
Jacksonville, FL
01.2018 - Current
  • Coach, train, and manage 3 district managers, 9 store managers, and 200 sales associates and grill operators.
  • Managed annual gross sales exceeding ten million dollars from 2018 to 2024.
  • Maintained positive relationships with external vendors to ensure timely delivery of goods and services.
  • Coached, developed and motivated team to achieve revenue goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Conducted regular employee reviews to assess job performance and identify training needs.
  • Profit and Loss Management

District Manager

Waffle House
Marietta, GA
03.2016 - 12.2017
  • Managed, coached, and trained three store managers along with 50 sales associates and grill operators.
  • Generated gross sales exceeding two million dollars in 2017.
  • Resolved customer complaints regarding sales and service.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.

Education

High School Diploma -

Grand Prairie High School
Grand Prairie, TX

Skills

  • Team building
  • Employee training
  • Budget management
  • Food Ordering
  • Customer service
  • Conflict resolution
  • P&L Management
  • Operations management
  • Staff motivation
  • Staff development
  • Communication skills
  • Problem solving

Timeline

Division Manager

Waffle House
01.2018 - Current

District Manager

Waffle House
03.2016 - 12.2017

High School Diploma -

Grand Prairie High School
Rebecca Parker