Rebecca Parra
Manhattan Dermatology & Cosmetic Surgery
San Pedro,CA
1
Language
5
years of professional experience
Healthcare professional with substantial experience in patient intake coordination and administrative tasks. Known for enhancing patient experience and ensuring efficient registration processes. Highly reliable with focus on team collaboration and adaptable to changing needs. Proficient in managing patient records and providing exceptional customer service.
Work History
Patient Intake Coordinator
5 Months- Managed patient intake processes, ensuring accurate data collection and entry into electronic health records.
- Coordinated appointment scheduling, optimizing patient flow and minimizing wait times for consultations.
- Assisted in verifying insurance eligibility and benefits, facilitating smooth billing operations for patients.
- Communicated effectively with patients regarding pre-visit instructions, enhancing overall patient experience.
Front Desk Receptionist
4 Months- Coordinated staff notifications of arrivals and meeting times to ensure effective appointment management.
- Processed payments for services and updated account records to ensure accurate financial tracking.
- Greeted and assisted visitors at reception, providing directions and information.
- Handled incoming calls to provide information, direct inquiries, and relay messages to support staff communication.
Sales Associate
1 Year 2 Months- Guided customers through store layout to facilitate sales and streamline return processes.
- Sourced inventory from sister stores and online to fulfill customer requests.
- Addressed customer concerns with effective communication and conflict resolution techniques.
Education
High School Diploma
Skills
Clinical documentation
Telephone etiquette
Insurance verification
Bilingual
Patient engagement
Customer service excellence
Team player
Hospitality and accommodation
Languages
Spanish
Full Professional
Timeline
Patient Intake Coordinator
Manhattan Dermatology & Cosmetic Surgery
04.2026 - CurrentRead More
Front Desk Receptionist
Beach Cities Orthopedics
06.2022 - 10.2022Read More
Sales Associate
Bath and Body Works
03.2021 - 05.2022Read More
San Pedro High School
High School Diploma
Read More