Rebecca Raymond
Clover,SC
Summary
Dedicated, detail-oriented professional with strong customer service background and experience managing sensitive information in fast-paced environments. Skilled at communicating with diverse individuals, resolving concerns efficiently, and maintaining accurate records. Ready to bring excellent organizational skills and reliability to this role and team.
Overview
17
17
years of professional experience
Work History
Substitute Teacher
ESS
Clover, SC
10.2024 - Current
- Delivered engaging lesson plans to diverse student groups, fostering an inclusive learning environment.
- Managed classroom behavior effectively, ensuring a positive and productive atmosphere for all students.
- Collaborated with full-time teachers to align instructional strategies and enhance curriculum delivery.
- Assessed student understanding through formative evaluations, providing constructive feedback to support learning growth.
Cashier/Customer Service Representative
Harris Teeter
Fort Mill, SC
05.2016 - 03.2019
- Assisted customers with purchases, returns and account inquiries while maintaining accuracy and efficiency.
- Handled confidential payment information with discretion.
- Resolved customer concerns calmly and professionally, ensuring satisfaction.
- Balanced cash drawer and maintained detailed transaction records.
Server
Olive Garden
Rock Hill, SC
10.2008 - 05.2016
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Managed dining area, maintaining cleanliness and organization throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu knowledge and service protocols.
Education
High School Diploma -
Fort Mill High School
Fort Mill, SCSkills
- Customer service and client communication
- Confidential record handling and data entry accuracy
- Problem solving and decision making
- Organization and time management in high-volume settings
- Ability to learn new systems and procedures quickly
- Work ethic and integrity
Timeline
Substitute Teacher
ESS
10.2024 - Current
Cashier/Customer Service Representative
Harris Teeter
05.2016 - 03.2019
Server
Olive Garden
10.2008 - 05.2016
High School Diploma -
Fort Mill High School