Rebecca Reiss
Clinton Township,MI
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Medical Receptionist/Assistant
Allied Wellness Solutions
10.2025 - Current
- Managed patient check-in and check-out processes, ensuring seamless appointment flows.
- Coordinated scheduling for medical professionals, optimizing patient appointments and reducing wait times.
- Handled patient inquiries and concerns with professionalism, enhancing overall patient experience.
- Trained new staff on office protocols and electronic health record systems, fostering team efficiency.
- Maintained confidential patient records in compliance with HIPAA regulations, ensuring data security and integrity.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Lead Mental Health Medical Assisstant
Thomas Park M.D. & Associates
07.2020 - 09.2025
- Managed patient scheduling, ensuring efficient use of time and resources.
- Conducted vital sign assessments, maintaining accuracy and thoroughness in documentation.
- Trained new staff on office protocols and medical software systems to ensure compliance with standards.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Education
Bachelor of Science - Criminal Justice
Wayne State University
Detroit, MI05-2025
High School Diploma -
Chippewa Valley High School
Clinton Township, MI05-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Electronic medical records
- Compassionate
- Professionalism and ethics
- Maintaining confidentiality
- Adaptable
Timeline
Medical Receptionist/Assistant
Allied Wellness Solutions
10.2025 - Current
Lead Mental Health Medical Assisstant
Thomas Park M.D. & Associates
07.2020 - 09.2025
Bachelor of Science - Criminal Justice
Wayne State University
High School Diploma -
Chippewa Valley High School