Hi, I’m
Rebecca Richard
Anniston, AL,AL
Summary
Dynamic insurance agent with a proven track record at Global Life, excelling in client relations and customer service. Skilled in needs analysis and policy management, I consistently achieved high satisfaction ratings through effective communication and timely follow-ups. Committed to professionalism and ethics, I deliver tailored solutions that meet client needs.
Overview
4
years of professional experience
Work History
Global Life
Insurance Agent
05.2025 - Current
Job overview
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Walmart/Spark
Personal Shopper/Delivery Driver
04.2021 - Current
Job overview
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Delivered packages to customer doorsteps and business offices.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Completed on-time deliveries by choosing best and most efficient routes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Gadsden State Community CollegeGadsden, AL
from Advanced
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Customer follow-up
- Client relations
- Client needs analysis
Planning and organization
Attention to detail
Decision-making
Customer relations
Relationship building
Flexible schedule
Online order processing
Prioritizing orders
Upbeat and outgoing attitude
Accomplishments
I am good with customer relations. I have accomplished anything I have set out to do in my life. My work ethic is like no other and being a woman of the Lord , it goes with me wherever I go.
Additional Information
Being from a older generation I understand what It takes to be successful in any thing you do in life. I would very much like the chance to prove myself to myself and my family as well as your company and start the new career path that I deserve to have. As well as helping your company with new and like minded people who can grow your company to the next level. Thru training and learning I can promise you I will do whatever it takes to make this happen. Please consider me for this role. I will not let you down.
Thank you,
Rebecca Richard
Timeline
Insurance Agent
Global Life
05.2025 - Current
Personal Shopper/Delivery Driver
Walmart/Spark
04.2021 - Current
Gadsden State Community College
from Advanced
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