Rebecca DeVito
Nampa,ID
Summary
High-energy team player with proven leadership, critical thinking and project management abilities gained during 7-year work history. Experienced in managing clerical requirements with each company and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.
Overview
8
8
years of professional experience
Work History
Medical Office Manager
Insight Counseling And Therapy
12.2022 - Current
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Medical Office Manager
Dr. Helen E. Duncan
02.2022 - 11.2022
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Office Administrator
Master Fan Corporation
06.2021 - 02.2022
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Answered 6-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained hundreds of files and records by implementing effective filing systems that boosted efficiency and organization.
- Supported President with proactive correspondence management, document coordination and customer relations.
Support Specialist II
Mercury Insurance
05.2017 - 11.2020
- Followed up on denials, late payments, extensions and other special circumstances.
- Generated and submitted 300+ invoices daily based upon established accounts receivable schedules and terms.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Handled daily average of 40 account payments and provided information regarding outstanding balances.
Medical Assistant
Woodglen Medical
12.2015 - 04.2016
- Copied, logged and scanned supporting documentation and placed all information in 60+ client files.
- Documented daily average of 15+ patients vital signs and health history in clinic.
- Promoted office efficiency, coordinating over 30 charts daily, completing insurance forms and helping patients with diverse needs.
- Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
Education
College Courses - Health Science
Chaffey College
Rancho Cucamonga2023
Medical Assistant - Clinical Medical Assistant
Rose Women’s Health
Arcadia2017
Certificate - Medical Assitant
Monrovia Adult School
Monrovia 2016
High School Diploma -
Monrovia Adult School
Monrovia2015
Skills
- Calendar and Appointment Management
- Maintaining Financial Records
- Conflict Resolution
- Billing and Invoicing
- Research and Analytical Skills
- Client Management Systems
- Computers and Technology
- Multitasking and Time Management
- Document and File Management
- Sensitive Material Handling
Interests
- Creative Writing
- Interior Design
- Crafting
- Digital Marketing
- Cuisine
Timeline
Medical Office Manager
Insight Counseling And Therapy
12.2022 - Current
Medical Office Manager
Dr. Helen E. Duncan
02.2022 - 11.2022
Office Administrator
Master Fan Corporation
06.2021 - 02.2022
Support Specialist II
Mercury Insurance
05.2017 - 11.2020
Medical Assistant
Woodglen Medical
12.2015 - 04.2016
College Courses - Health Science
Chaffey College
Medical Assistant - Clinical Medical Assistant
Rose Women’s Health
Certificate - Medical Assitant
Monrovia Adult School
High School Diploma -
Monrovia Adult School