Rebecca Rose
Corvallis,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CMA Clinic Care Coordniator
Samaritan Health Services
Corvallis, OR
12.2018 - Current
- Documented all activities accurately into electronic medical records system.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded quickly to emergency situations according to established protocols.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
- Scheduled appointments for patients via phone and in person.
- Ensured compliance with applicable laws and regulations pertaining to patient safety.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient based on their specific needs.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
- Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
- Assisted back office patient processes to reduce office wait times.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Administered injections per physician orders while adhering to all safety guidelines.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
Mohs Surgery Histotechnician
Providence Medical Group Inc
Portland, OR
06.2013 - 06.2018
- Mounted specimens on glass slides for further examination.
- Sectioned frozen tissue to produce slides for diagnosis.
- Performed routine and specialized histology staining procedures.
- Trained new staff members on laboratory protocols, safety regulations and operating procedures.
- Assisted pathologist in gross examination of surgical specimens.
- Adhered to all safety and infection control precautions and regulations.
- Compiled and maintained records of preventive maintenance and instrument performance according to schedule and regulations.
- Applied dye and chemicals to stain tissue specimens, increasing visibility of cell details.
- Recognized and addressed staining problems.
- Cut prepared blocks of tissue utilizing complex machinery.
- Maintained laboratory equipment to support continuous functionality.
- Ensured compliance with safety protocols when handling hazardous materials and chemicals.
- Identified opportunities for process and efficiency improvements.
- Maintained laboratory equipment, reagents and supplies to ensure proper functioning.
- Cut sections of body tissues for microscopic examination.
- Prepared slides for microscopic examination and analysis.
- Recorded number of tissue blocks and verified proper identification and labeling.
- Disposed of specimens after completed testing procedures.
CMA
Providence Medical Group Inc
Portland, OR
08.2007 - 06.2018
- Responded to patient callbacks and phone-in prescription refill requests.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Explained treatment procedures and physicians' instructions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
- Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
- Scheduled appointments for patients via phone and in person.
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient based on their specific needs.
Education
Certified Medical Assistant -
Concorde Career College
Portland, OR08-2007
High School Diploma -
Chimacum High School
Chimacum, WA06-2000
Some College (No Degree) - General
Washington State University
Pullman, WASkills
- Patient-Focused Care
- Phlebotomy
- Patient Scheduling
- Medical Terminology
- Electrocardiography (EKG)
- Medical Terminology Knowledge
- Electronic Medical Records
- Medical Terminology
- Patient Care Coordination
- Quick Problem Solver
- Certified in Basic Life Support (BLS)
Certification
- Certified Medical Assistant through The American Association of Medical Assistant
References
References available upon request.
Timeline
CMA Clinic Care Coordniator
Samaritan Health Services
12.2018 - Current
Mohs Surgery Histotechnician
Providence Medical Group Inc
06.2013 - 06.2018
CMA
Providence Medical Group Inc
08.2007 - 06.2018
Certified Medical Assistant -
Concorde Career College
High School Diploma -
Chimacum High School
Some College (No Degree) - General
Washington State University
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