Rebecca Ruth Brookman

• Achieved long-term business growth by building strong customer relationships.
• Increased customer satisfaction by quickly addressing concerns and providing accurate information.
• Provided tailored solutions that enhanced customer satisfaction and improved retention rates.
• Drove sales growth through the development of key national account relationships.
• Collaborated with teams to streamline processes and enhance service delivery efficiency.
• Streamlined account management processes, reducing response times and accelerating issue resolution.

• Enhanced inventory accuracy by managing supply chain processes efficiently.
• Improved delivery efficiency through streamlined logistics operations and reduced lead times.
• Optimized routing strategies with cross-functional teams to enhance load planning success.
• Increased service reliability by fostering strong relationships with carriers and suppliers.
• Minimized company costs by negotiating favorable contracts for providers and facility leases.

Achieved record-hig guest satisfaction by leading daily operations and service quality.

• Aligned service standards with brand expectations through collaboration with department heads.
• Increased customer satisfaction scores by prioritizing dedicated service and attention to detail.
• Optimized inventory control processes, maintaining ideal stock levels and reducing waste.
• Enhanced team performance and engagement through effective staff training programs.